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Last updated: 17/12/2025

These Terms and Conditions (“Terms”) govern access to and use of the website https://milijanajankovic.com (the “Website”), operated by Milijana Jankovic (“we”, “us”, or “our”).

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Business Information

     

      • Brand / Store name: Milijana Jankovic

      • Legal name: Milijana Jankovic

      • Owner: Milijana Jankovic

      • Address: Copenhagen

      • Email: designer@milijanajankovic.com

      • Country of establishment: Denmark

    2. Purpose of the Website

    The Website is an online showcase for handmade, one-of-a-kind garments created and sold by Milijana Jankovic.

    The Website does not process payments or complete purchases directly. All sales are managed manually after direct contact between the customer and the seller via email or other agreed communication channels.

    3. Handmade and Unique Products

    All garments offered are:

       

        • Handmade

        • One-of-a-kind (only one unit per item)

        • Not produced in standard sizes

      Product descriptions, images, measurements, and colors are provided as accurately as possible. However, due to the handmade nature of the products and differences in screens and lighting, slight variations may occur and do not constitute a defect.

      4. No Online Purchase or Automatic Contract

      Displaying products on the Website does not constitute a legally binding offer.

      A binding sales contract is formed only after:

         

          • Direct communication between the customer and the seller

          • Confirmation that the garment is suitable

          • Explicit acceptance of the order terms by email

        We reserve the right to refuse or cancel any request prior to order confirmation.

        5. Pricing and Availability

           

            • Prices displayed on the Website are indicative and may change

            • Availability is subject to confirmation due to the unique nature of the garments

            • Currency, taxes, and additional costs (such as shipping or customs duties) will be clarified during direct communication

          6. Payments

          Payments are handled outside the Website.

          Once an order is confirmed, payment instructions will be provided by email. Accepted payment methods, deadlines, and conditions will be specified individually.

          We do not store or process payment information through the Website.

          7. Shipping

          Shipping details, costs, destinations, and delivery times are agreed individually with each customer prior to payment.

          Delivery times are estimates and may vary depending on destination and external factors beyond our control.

          8. Returns, Refunds, and Cancellations

          Due to the handmade and one-of-a-kind nature of the garments:

             

              • Returns may be limited or excluded

              • Refunds are evaluated on a case-by-case basis

              • Customized or adjusted items may not be eligible for return

            Full conditions regarding returns and refunds are detailed in our Returns & Refund Policy.

            9. Intellectual Property

            All content on the Website, including but not limited to text, images, designs, logos, and garments, is the intellectual property of Milijana Jankovic and may not be copied, reproduced, distributed, or used for commercial purposes without prior written consent.

            10. User Conduct

            You agree not to:

               

                • Use the Website for unlawful purposes

                • Provide false or misleading information

                • Attempt to gain unauthorized access to the Website

                • Interfere with the Website’s functionality or security

              We reserve the right to restrict access to users who violate these Terms.

              11. Limitation of Liability

              To the maximum extent permitted by law, Milijana Jankovic shall not be liable for:

                 

                  • Indirect or consequential damages

                  • Loss of business, income, or profits

                  • Inaccuracies in product presentation due to handmade variations

                  • Temporary unavailability of the Website

                Nothing in these Terms limits liability where such limitation is not permitted by law.

                12. External Links

                The Website may contain links to third-party websites. We are not responsible for their content, availability, or legal practices.

                13. Data Protection

                Personal data is processed in accordance with our Privacy Policy.

                14. Governing Law and Jurisdiction

                These Terms shall be governed by and interpreted in accordance with the laws of Denmark.

                Any disputes shall be subject to the exclusive jurisdiction of the courts of Denmark, unless mandatory consumer protection laws provide otherwise.

                15. Changes to These Terms

                We reserve the right to update these Terms at any time. Changes will be effective once published on the Website.

                16. Contact

                For any questions regarding these Terms and Conditions, please contact:

                Milijana Jankovic
                Email: designer@milijanajankovic.com
                Address: Copenhagen

                By using this Website, you confirm that you have read, understood, and accepted these Terms and Conditions.